For new Full Fibre 900 with Halo 3 customers that sign up for 24 months, £83. Once you’ve clicked on the device, the following screen should appear. Next, select the first device that you want to control and choose the days and times for which you want to set limits. The default PIN is 1234. 98. . Our network reaches over 99% of the UK, so we've got you covered. BT Broadband Parental Controls information Type of guide Broadband & Mobile networks Features and Benefits BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. Options. The default PIN is 1234. To find out how to use it, just click on the dropdown for your Hub. 16. From the app, click More then select Your wi-fi network. 6. com, reset hub, phoned bt customer services, but nothing works. You will either need to wait and see if this is fixed with a software update sometime in the future or you do as was suggested in message 9 most o The premium is £5. Press then go to (Settings) (at the top right of your screen) and select Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. Go to the WiFi Controls dashboard. Low on minutes, data or texts? Just add one of our bolt-ons. The Smart Hub 2 router has improved Wi-Fi performance compared to the original Smart Hub. Press then go to (Settings) at the top right of 1 month free, then £3. You should be able to do this with certain 3rd party routers however, but not on the Business. or call 08454 123 662 from any other device. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. By phone: call 1818 from the EE device you want to remove or apply parental controls to. How to return the 4G Mini Hub. Hi there, I have been trying to set up parental controls. Total Security: HomeCareTM provides personalized features, including Parental Controls, Antivirus, and Quality of Service (QoS)* to ensure a safer online experience. g. Click Change Settings next to BT Access Controls. My BT broadband parental control is suddenly broken for more than 1 week now. But also let them know that they can talk to you to discuss why certain settings are in place. If it’s not use our hub light guide to get back online. 254 into a web browser, or simply click on our link. BT Access Control lets you set times when certain devices on the network can't connect to the Internet. 0 RatingsJust go back to using your old home hub, if it does everything you want it to. From the app, click More then select Your wi-fi network. BT Sport; Mobile Plusnet Mobile; Sim only deals. Step 3 – Select the app you would like to lock. . BT Sport; Mobile Plusnet Mobile; Sim only deals. BT Parental Controls help keep your children safe online. Cancel anytime. You may want to keep your Mini Hub plugged in to make sure your home stays. For example, you can control your children's internet use when you're not about. Once activated, you will then be able to change your filter level to. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. . Find ‘Manage your extras’ towards the bottom of the page. . You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. I have BT Fibre with Smart Hub 2. Trouble is, I can't see. Post crossed with post. BT Virus Protect Download it on your device so you’re protected whenHello, Currently my BT router blocks access to various miscellaneous sites even though parental control is off. Switch BT Smart Hub 2 User Manual (2 pages) Switch BT Smart Hub User Manual. The key features of BT Parental Controls: Here are some answers to help you. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. You can then set up your BT Smart Hub. 24 month contract. Okay, so in the last few days if i try to access certain site, I get a blue screen telling me I can't because the account holder has enabled a light filter on parental controls. Once BT Web Protect is turned on, all devices using your home BT Broadband connection will be protected when you're on the internet. These filters will. You may want to keep your Mini Hub plugged in to make. See how to set up BT Parental Controls and which sites to block. 1. There are a range of filters to choose from to block content. 1. Any change in your plan will be reflected on your next BT bill and if you downgrade your plan, you’ll get a pro-rated refund for any days not used. Storage Humidity: 5%~90% non-condensing. Once activated, you will then be able to change your filter level to. Here’s how we can help. Click on the device from the list. You have been temporarily locked out. Message 2 of 8 Re: Parental controls Go to solution @JHill . Note: For parental controls to work correctly, your devices and apps must be up to. Flexible and affordable sim only deals with no contract. 168. on 11-05-2020 03:27 PM. There are two PINs: one for parental control and one for payments in BT Player. BT Smart Hub 2. Here s what s in this guide What s in the box 2 Get to know your BT Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 BT Smart Hub Power cable and plug (in two parts) Filter Broadband cable (grey ends) Wireless. BT Smart Hub; Parental control ; BT cloud storage ; BT speed promise or £20 paid back to you ; Ideal for a couple of devices to browse and stream ; BT Fibre 1 (BT superfast Fibre 1) Download speed ranges from 46 Mbps to 50 Mbps ; 39 stay fast guarantee ; Upload speed ranges from 8 Mbps to 9 Mbps ; Unlimited data usage ; BT Smart Hub; Parental. Your payment PIN can be used to. SEE SUPPORTED ROUTERS BEFORE PURCHASE • Take Control of your WiFi. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. BT Parental Controls. You have had too many unsuccessful attempts to login. The Account Holder needs to set up and maintain this service. All powered by Circle’s award-winning technology, used by hundreds of. If this works, restart all your devices and then connect them again. 3. Parental control apps are no use what so ever. Your Parental control PIN is set on each box. Free parental controls can be installed on smartphones, tablets and laptops to keep your kids safe when using these devices. Press then go to (Settings) (at the top right of your screen) and selectBT Sport; Mobile Plusnet Mobile; Sim only deals. In my conversations with BT Tech, they have said it is showing i do not have Parental Controls switched on and have not been able to tell me what the problem is. Yes, I have considered that. YouTube or site related to alcohol) my access is blocked with the message “site has been blocked by BT Parental Controls because the account holder has Light filters on”. Any help would be most appreciated. Parental Controls not working My wife and I have successfully used the BT App to control the internet access for our teenage son, especially at night. I want to get some semblance of parental control over internet usage by my 10 year old twins who are breaking up for 8 weeks and are completely screen addicted . 1. Open the Amazon Alexa app. Re: Cannot manage BT Parental Controls. You can change it at any time. Re: Amazon Firestick stops working with BT parental controls. Having not used access controls on any of the Homehubs, I was going on information that other posters provided. Tap the wheel icon in the upper lefthand corner to open the device’s settings. BT Hub's WPS button - the quickest way to connect to wi-fi > 4) Up-to-date software. You need to change this to “Manual”. ) How to open the Hub Manager. And to help protect your computers against viruses, spyware, phishing scams and other internet threats,. Flexible and affordable sim only deals with no contract. Connect your new Hub 5 directly to your phone socket using the broadband cable (light grey ends) and filter. BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot. Let’s set up your TV Box and remote. Home setup, Wi-Fi & network discussions. When i log ontoHi MysteryMan Whilst the Guest Wi-Fi does block anything illegal, it would not necessarily block what is deemed unsuitable. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. 3MB/sec by a 10MB/sec margin, and its. HI Josie. . Since moving house my BT parental controls are not working. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. - see in the dark – the app comes with night vision. With a few taps you can see how much you’re using on your BT landline, broadband, TV and mobile, check your current broadband status and pay your bills quickly and easily. If you delete your account – your settings will be lost. BT Business Smart Hub Parental Controls not working. BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. • Stop smart devices from sending traffic on internet (printers, etc). . Mobile. . Use your parental control PIN to control access to programmes with an age rating. By using Broadband Backup, your BT Mobile parental controls will apply. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. Our network reaches over 99% of the UK, so we've got you covered. Flexible and affordable sim only deals with no contract. . Due to some special reasons such as application cache, security software protection, VPN encrypted connection, etc. Filter harmful sites and easily manage how much time they spend on apps like YouTube, Roblox, SnapChat and more. . Controls & Settings guide. 4. That would be quite useful functionality. Our network reaches over 99% of the UK, so we've got you covered. Receive personalised resources and advice for your family. They were working fine before. If you’ve lost the password. Let your kids browse online safely. Read Recombu Digital’s guide to parental internet controls Parental Controls is a whole-home solution, meaning that filtering is applied at the gateway to the home. You could disable Wi-Fi on the home hub, and use a wireless access point instead, which has filtering. Coverage checker. Bolt-ons. I can still turn off Parental Controls by fully logging in etc, although the original feature worked well. It’s also important to consider installing anti-virus software and parental controls:BT Parental Controls allow parents to fixed filters on their home wi-fi network to manage what type in websites their children can access and minimise harm. Important!With Covid-19 requiring all the schools to be closed, our kids are now doing their schoolwork from home, via the business hub. Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off. browser will ask you if you want to activate any of your BT Extras, including BT Parental Controls. If you need an engineer installation, we’ll let you know when you order. There are a range of filters to choose from to block content and usage. Full Fibre 900 with Halo 3. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. or call 150 from an EE device. Once activated, you will then be able to change your filter level to. Most new devices work well with dual-band wi-fi. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. Parental controls wont turn off. All you need to know about your BT Business Smart Hub. 254 into the address bar. Press then go to (Settings) at the top right of Double bubble with this post as I have both an issue with my broadband contract and parental controls, but could only choose one category. Your payment PIN can be used to. Having not used. Important! There are two kinds of PIN for BT TV. Unless of course you have the extra BT Complete Wif black disc, as that only works with the smart hub 2. BT has launched BT Parental Controls to help protect children online, offering internet filters for. Open a search engine of your choosing. The Account Holder needs to set up and maintain this service. Assemble the power plug (by sliding the two parts together), connect the power cable and switch on at the socket. They're now called Wi-Fi controls. I have a slight concern also that the other BT. 1 of Echo Dot (5th Gen, 2022 release) Kids | Designed for kids, with parental controls | Dragon. We’ll email or text you when your broadband is ready. As well as the router, BT bundles in a few extras including parental controls, antivirus and at least 100GB of. 02. 31K subscribers. TV Content including BT Sport. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. BT Parental Controls and BT Web Protect are two separate products which protect against different types of online threats and you can have both services switched on and working at the same time. Payment PIN for authorising payments; Parental control PIN for keeping children safe by restricting access; You create these when you first set up your TV box. Download Link - Direct Download, Instant Download. BT access control is based on MAC and hostname. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. Reply. Yes BT Smart Hub 2. The new Wi-Fi Controls, which can be managed via the MyBT app or via the account settings on a browser, come as standard, for free, on the Smart Hub 2 and give parents or guardians greater control. 168. BT clearly takes online security seriously, with a three-pronged defence system – Parental Controls allow you to control what can be accessed online, Virus Protect covers up to 15 devices against harmful software and activity, and Web Protect offers warnings if you ever come across anything that seems fishy. The new BT Business Smart Hub 3 we installed keeps enabling DHCP every time a firmware update is installed. Enter your admin password. Thank you! All done, just need to figure out all the unknown devices on my network… assume they’re all the apple products as none of those areBT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Bolt-ons. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. It wasn't anything I could have done my end. Our network reaches over 99% of the UK, so we've got you covered. No, this is a major upgrade from its predecessor, the Home Hub 5, that’s a compelling reason for BT customers to recontract. There are a range of filters to choose from to block content and usage. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. ThatÕs why we include BT Parental Controls free with all our broadband packages. I have a brand new Smart Hub2 received this month after moving house. Select your hub SSID, then Next. BT Broadband . those boxes highlighted in red used to be IP addresses until about 40 minutes ago. You can then set up your BT Smart Hub. It’s also important to consider installing anti-virus software and parental controls: Remember that parental control settings are only one part of online safety. It helps protect every device connected to your BT Hub, or when you connect to a BT Wi-fi hotspot using your BT ID. Home phone including Digital Voice; BT Mobile; Email. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. My new BT home hub 5 also arrived yesterday and parental controls don't work with that either. You'll find it on the back of the Hub if you haven't updated it. The latest firmware for the SmartHub 2 is: v0. BT Virus Protect Download it on your device so you’re protected whenPress the power button HDMI port for Ultra HD Powerline Adapters to the front of your TV Box to turn and HDR. 4. 1. I have a brand new Smart Hub2 received this month after moving house. . Turn your Hub so the bottom is facing upwards; Using a paperclip or pen, press and hold the Reset button for approximately 5 seconds; Your Hub will restart automaticallyBT Parental Controls. this Black Friday. This is so frustrating and can't be expected behaviour. Content Lock settings let you set parental controls to help keep your family safe. on the device you'd like to apply these new parental controls to - switch airplane mode on and off, or restart it to apply the controls. This beefy mesh system offers multi-gig WAN and LAN ports and comes with basic parental controls, but you can subscribe to Netgear’s Smart Parental Controls if you require age-based web filters. Parental controls and PINs. This is usually found in your mobile settings. It also supports BT’s Wi-Fi Controls feature which allows you to pause the internet for certain devices at specific times of the day (e. When I try to access certain websites (e. Network IP on Macbook now shown as 192. Scroll to ‘Choose what your kids can see online’ and click ‘Manage BT Parental Controls. My online account says it's activ. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. 28. There is likely a data mismatch on the system that puts the controls on your broadband and we'll be able to get a case raised to get that looked into. RyanJames. 168. They remain OFF. Sign into your My BT account online. Follow these simple steps to permanently remove BT Parental Controls. Hi My Parental controls are set and active but do not block any sites on any devises in the house. Thanks Neil Check this box and log in to save your BT ID on this computer (do not use on a public or shared computer). The tool is quick and easy to set up and simple to manage. Set Access control feature enable to ‘yes’. 12. Press the Xbox home button. while BT customers require a BT Smart Hub 2. By using Broadband Backup, your BT Mobile parental controls will apply. Hi @Abbasbot, welcome to the community and thanks for posting, you'll find access controls for your Smart Hub 2 in the My BT app. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. 0 Ratings 7 REPLIES 7. Here is how to complete your BT Home Hub's "Smart Setup" network wizard, and then turn off BT parental controls on your DroidBOX. You can change it at any time. My kids are way to smart (aren'tI've recently started using a Hub 4. And then risk losing the iPad completely. BT Smart hub 2 parental controls. To check if your Content Controls are active at any time, just repeat steps 1-5. Set up your Smart Hub Plus by following the instructions in the EE app. It comes with 5 antennas, Dual AC Wi-Fi, 4 giga ethernet connections, USB Ports and like all of. e. I am not sure if my daughter has done something to her laptop to prevent me from setting time controls as she has some tech savvy f. If the LED shows there is no connection, the next thing to check is whether there’s a problem in your area. However, with BT Parental Controls there’s a way to limit access to YouTube across apps, smart TVs and websites. If you delete your account – your settings will be lost. 4 and 5 Ghz). Find the best signal location in your house - this is often near a window. We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. When I look in the MyBT App > More > Your wi-fi network, I can see both my Hub and Disc listed, along with an option to setup a new disc and Manage your wi-fi settings. *If you’re with Virgin Media, the best thing to do is talk to us and Virgin to try and line up the switch in service. Sadly he has. Double bubble with this post as I have both an issue with my broadband contract and parental controls, but could only choose one category. 5. . Whenever I try I get the message below with the option greyed out for Parental Controls. 35 BT Smart Controls | Support | Terms and Conditions | BT Smart Controls Version 1. In the Parental controls section, you can set the age ratings for which your viewing PIN will be. From reading all the Q’s about this on this forum and the B. Re: Can’t connect to Smart Hub 2 through MyBT app. licquorice. You can change it at any time. Type 192. 168. There are a range of filters to choose from to block content and usage. At this stage, you’ll be asked to enter your admin password. Parents be aware that the latest firmware update has removed the ability to manage access control in Home Hub 2. The second. I'll bookmark this post and when I find out more information I will update this. Parental control and payment PINs About your PINs There are two PINs: one for parental control and one for payments in BT Player. BT Sport; Mobile Plusnet Mobile; Sim only deals. Click Change Settings next to BT Access Controls. Unfortunately there is. Follow these easy steps to set up BT Parental Controls to block YouTube:BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. TV Packages. web browser will ask you if you want to activate any of your BT Extras, including BT Parental Controls. BT's Home Hub 5 is similar to the other home hub's in terms of features and design. Money. You may want to keep your Mini Hub plugged in to make. PArental controls: I changed a setting yesterday in bt parenatl controls and kids lost access to roblox. Tap the button to toggle on Amazon Kids and follow the in-app prompts. Get to know your Ultrafast Smart Hub 3 How to set up and get connected 4 Get more with My BT 6 Get ready with your BT Extras 7 Troubleshooting 8 Hub Manager 10 Need some help? 11 Other information 11 Thanks again for choosing BT. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when connected to a UK BT Wi-Fi hotspot using a BT ID. A site is being blocked incorrectly by BT Parental Controls. 254 in the address bar. 1. The issue I'm having is tha. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. 254 into the address bar. It is quite easy to do, log in to your BT account and select your products, the HALO should show up. I get an email telling me I have made the changes and have active parental controls, but nothing. These upgrades are sent to the Hub automatically over the internet, and add new features and important security fixes. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. . The Account Holder needs to set up and maintain this service. 5. There are two types of controls: BT Broadband and BT Wi-fi use BT Parental controls. I've also got a Wi-Fi disc setup. Open a new web browser on a device connected to your Hub and type 192. The tool is quick and easy to set up and simple to manage. Click the Settings tab, at which point you’ll be asked to enter your admin password. A master reset will delete all personal configuration settings on your BT 4G Home Hub. The ideal parental control companion. Prices and terms subject to change during the contract term. 1. Short of locking away the hub and socket. Smart Hub 2 - switch on Wi- Fi Controls. Can anyone tell me how to overcome this as w. Slide the button to Off in the BT. Parental controls required on BT TV even though they're set to off Go to solution Everytime i change a channel on sky cinema it states parental control pin needed & requires me to enter my pin, even though parental controls in settings (restrict rated programmes) are set to off. This happens even if you have removed or disabled the online parental controls with BT Homehubs as per our FAQ section. You can google how to do this. Best Wishes. Before upgrading, using the 'old' BT Smart Hub the Parental Controls worked fine. With BT access controls you can manage how your device accesses the internet during certain times of the day. ThanksBT and other internet providers have made a commitment to the government to ask all of our customers to decide whether they want BT Parental Controls. Use a wired connection. Use your parental control PIN to control access to programmes with an age rating. Coverage checker. There have been a few issues with parental controls not activation due to data mismatch. 1. Open a new web browser. I have done so a number of tim. The same firewall and BT Parental Controls from the company's previous models are also included, so you can restrict web access if needed. 1. However I kept waiting for it to come into effect and nothing. 65% of young people aged 11-16 are in favour of the. Other notable elements are the Hub 4’s integrated parental controls, which allow you to cut off any device from your network at set times (such as children’s laptops after bed time) and WPA2. I am trying to override a blocked site but BT. . Bolt-ons. If you have no need of Digital Voice, then any router with a PPPoE capable WAN port ( all the mainstream makes and models) will be just fine. Find the best signal location in your house - this is often near a window. Welcome to BT TV Over the next few pages you’ll find everything you need to get your BT TV Box Pro up and running. Smart Hub 2: available to BT Halo 2 customers who don’t already have one. It uses a mobile signal to connect your devices until we've fixed the fault. For BT Access Control to work you need to switch it on. Despite multiple restore of the smart hub 2 and re-install of the MyBT app I cannot any longer activate or adjust my parental controls. 5. The practicality with 3 stroppy teenagers of getting to all of their devices (mix of Laptops, IPADS, Smart Phones) and installing Macafee. Advanced IoT controls: While the BT Smart Hub 2 is perfectly fine for 99% of smart homes, in my case I found the customisation options to integrate with wired cameras to be lacking. BT Smart Hub 2.